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Shipping Policy

MeltedonHerr Shipping Policy

 

Pre-Orders:

Pre-order items will ship within 7 business days of your order date. Please note that pre-orders are processed separately from regular orders.

 

Processing Times:

All orders are processed within 2-5 business days (excluding weekends and holidays), in addition to shipping time. During major sales and holidays, please allow extra processing time.

 

Shipping & Liability:

Once your order has shipped, MeltedonHerr is no longer responsible or liable for lost, stolen, delayed, or damaged packages. All orders are shipped via USPS Priority Mail Express, USPS Priority Mail, or USPS Ground Advantage.

 

Please ensure your shipping address is correct before completing your order. We cannot make changes after an order is placed. For questions about your shipment, email orders@meltedonherr.com with your name and order number. For tracking issues after shipping, please contact USPS directly.

 

Warm Weather Shipping / Spring, Summer & Late Fall Temperatures Disclaimer:

Our whipped body butters are delicate and oil-based, and may melt if exposed to warm temperatures during transit. While we include insulated thermal linings to help protect against heat, we cannot guarantee products will not melt during spring, summer, or late fall shipments.

 

  • Late Fall Shipping: From early October to November, temperatures may still be warm in some areas. Melted products cannot be refunded or replaced.

  • If your body butter arrives melted, place it in the refrigerator to firm back up. Melting does not affect its benefits.

  • Melted body butter may appear half-full and lose its whipped texture due to dispersed air pockets. Once firmed, it can be used as is or re-whipped to restore volume and consistency.

 

 

Thank you for shopping with MeltedonHerr, where luxury self-care meets indulgence.

Refund Policy, Privacy Policy, & ChargeBack Policy

Refund Policy

MeltedonHerr Refund Policy

 

Due to the nature of our products and for sanitary reasons, MeltedonHerr does not accept returns or exchanges. Refunds are only available if you received the wrong item(s).

 

To request a refund for an incorrect item, you must contact us within two (2) business days of receiving your order. Please include your full name, order number, and a photo of the item(s). Refunds will be issued to your original form of payment.

 

All sales are final. We do not offer refunds or replacements for items that arrive melted during transit—please see our Shipping Policy for details.

 

Thank you for choosing MeltedonHerr, where every product is crafted for luxury, indulgence, and self-care.

Privacy Policy

MeltedonHerr Email & Text Marketing Terms & Conditions

 

By providing your email address or phone number during checkout, subscribing via our subscription form, or using a keyword, you consent to receive emails and/or text notifications from MeltedonHerr. This may include order updates, abandoned cart reminders, and marketing offers. Marketing messages will not exceed 8 texts per month. Consent to receive these messages is not a condition of any purchase.

 

Unsubscribing:

 

  • To stop receiving text messages, reply STOP to any mobile message from us or use the unsubscribe link provided in our messages. Requests using alternative words or methods will not be accepted as valid opt-out requests.

  • To stop receiving emails, click the unsubscribe link in the footer of any marketing email.

 

 

Message and data rates may apply for text messages.

 

For help or additional information:

 

 

 

Thank you for staying connected with MeltedonHerr, where luxury self-care meets indulgence.

Charge Back Policy

MeltedonHerr Chargeback Policy

 

At MeltedonHerr, we take pride in providing luxury, high-quality products and excellent customer service. To ensure a smooth experience for all our customers, please review our chargeback policy:

 

  • All sales are final. Refunds or returns are only issued for incorrect items received (see Refund Policy).

  • Chargebacks without prior contact may result in the permanent suspension of your account and the loss of eligibility for future purchases.

  • If you believe there is an issue with your order, please contact us directly at orders@meltedonherr.com with your order number, full name, and details of the issue. We will do our best to resolve it promptly.

  • Chargebacks initiated with your bank or payment provider without attempting resolution with MeltedonHerr may be disputed. We reserve the right to provide proof of shipment and delivery to contest any unauthorized chargebacks.

 

 

We value our customers and are committed to resolving any order issues quickly and fairly. Thank you for shopping responsibly with MeltedonHerr, where luxury self-care meets indulgence.

Terms Of Service 

Melted on Herr — Terms of Service

Effective Date: 11/1/2025

Welcome to Melted on Herr. By accessing or purchasing from our website, you agree to these terms and conditions. Please read carefully before using our services.

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  • Melted on Herr provides luxury body care products designed to enhance self-confidence, self-care, and sensual wellness. By using our website or making a purchase, you agree to comply with these terms.

  • You must be at least 18 years old or have parental permission to make a purchase.​

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  • We make every effort to accurately display and describe our products. However, variations in color, texture, and fragrance may occur due to natural ingredients and handmade processes. Melted on Herr is not responsible for slight discrepancies in appearance or scent.

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  • All ingredients are clearly listed on each product page and packaging. Customers are encouraged to review ingredient lists carefully and perform a skin patch test before full use to ensure compatibility. Melted on Herr is not responsible for any allergic reactions, sensitivities, or skin irritations that may occur from use of our products. Discontinue use immediately if irritation occurs and consult a medical professional if needed.

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  • All payments are processed securely. We accept major credit cards, PayPal, and other approved payment methods. By submitting payment, you represent that all information provided is accurate and authorized.

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  • Orders are typically processed within 3–5 business days. Due to the nature of our skincare products, all sales are final for sanitary reasons. If your product arrives damaged or defective, please contact us within 7 days of delivery at [insert email] for resolution.

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  • Members of Herr Rewards earn and redeem points based on our current reward structure. Points have no cash value and cannot be transferred or exchanged for money. Melted on Herr reserves the right to modify or discontinue the program at any time.

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  • Current Rewards Structure:

5 points per purchase

10 points for sharing your self-care moments and tagging us (#MeltedOnHerr)

60 points → Free shipping

80 points → $5 off your purchase

100 points → Exclusive Melted gift

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  • All content, designs, names, and logos on this site are the exclusive property of Melted on Herr and may not be reproduced or used without permission.

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  • Melted on Herr shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. By purchasing and using our products, you acknowledge that skincare results vary per individual and that Melted on Herr makes no medical or dermatological claims.

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  • These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

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  • For questions about these Terms, please contact:

📧 MeltedonHerr@gmail.com

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